- Overview
Desma Interior Decoration L.L.C., a company duly incorporated under the laws of the United Arab Emirates and of the Dubai World Trade Centre Authority, with license No. 1139718, having its registered seat at Office 1801 18th floor, The Prism Tower Business Bay, Dubai UAE (the “Company”), is active in luxury decoration design and implementation.
This privacy policy relates to your use of our website. Our Website is fully owned and operated by the Company. We are strongly committed to respecting the privacy of all persons using our website (the “Website") and the protection of any personally identifiable information which you may choose to share with us via telephone, email or otherwise (the “Other Channels”).
Such personal information will be collected and/or used in accordance with the terms and conditions of this Privacy Policy, and pursuant to Data Protection Code (Federal Decree-Law No. 45/2021).
The following are the contact details which you can use to contact us in case of doubt about this Privacy Policy or in case you would need assistance:
Email address:
Telephone number: +971 4 450 9015
- Your Express Consent to Collection and Use of Information
The Company collects personal information about you when you access our Website and contact us using “contact” link on our Website.
The Company reserves the right to collect such personally identifiable information as, name, address, telephone number, e-mail address, or other relevant information that we use as part of our data collection process on the Website, such as the use of cookies or certain other information you may provide to us when you contact us, etc. ("Personal Information") as set forth in this Privacy Policy.
We hold all such Personal Information on secure servers and treat it as fully confidential, pursuant to point 4 below.
If you do not agree with any of the terms and conditions set forth in the Privacy Policy, or have any questions, please contact us directly at email address and telephone number referred to in point 1, and we will be pleased to assist you with your concerns.
We will not sell your Personal Information to third parties. We may, however, share selected customer information with the following third parties:
- agencies who help us collate statistics about site traffic, sales, demographics, and other commercial information to enable us to tailor our services;
- purchasers and their advisors following a sale of all or part of our business, so that they can continue to provide services to customers;
- government bodies or other authorities if necessary to comply with regulations or law or to assist with law enforcement, or to protect our property and other rights.
We will retain your Personal Information for as long as it is legally required, and to support the business purposes for which it was obtained - we will then dispose of it promptly and securely.
- Your rights
You have the following rights which you may exercise in relation to the Personal Information we process about you:
- to access a copy of your Personal Information;
- to require us to delete your Personal Information;
- to require us to correct inaccurate Personal Information;
- to restrict our use of your Personal Information;
- to object to our use of your Personal Information;
Where you wish to exercise any of these rights, please:
- email, call or write to our Data Protection Officer (
This email address is being protected from spambots. You need JavaScript enabled to view it. ); - let us enough information to identify you (e.g. email, contact number, copy of your driving licence or passport, etc.);
- let us know the information to which your request relates.
- Protection of Personal Information Against Third-Party Access or Use
We store all Personal Information on a secure server, and we seek to use procedures designed to protect Personal Information from accidental or unauthorised access, destruction, use, modification, or disclosure. We will seek to ensure that your Personal Information is kept confidential and secure in accordance with this Privacy Policy, and that the appropriate technical and organisational measures to prevent unlawful or accidental destruction, accidental loss, unauthorised disclosure or access or other unlawful forms of processing are implemented. Although we will strive to take commercially reasonable security precautions regarding all Personal Information, visitors or users to the Website agree that the Company does not control the transfer of information or data via the Website or over any other electronic facilities or media.
- Changes to Privacy Policy
Since we are constantly making changes and upgrades to our systems and services in order to better serve you, we anticipate updating this Privacy Policy from time-to-time. Therefore, we reserve the right to revise or alter the content of this Privacy Policy in any manner and at any time, without notice. Your subsequent and/ or continued use of the Web Sites/Apps and the other Channels following a posting of changes to the Privacy Policy will constitute your acceptance of such changes.
- Cookies
A cookie is a small data file which, in the form of a unique anonymous code, is sent to users’ browser from a web server and then stored on the hard disk of your computer, smart-phone and/or tablet.
This Website uses only technical cookies that allow the correct use of the Website, your consent is not required for the use of this kind of cookies. They are thus processed on the basis of the owner’s legitimate interest to provide improved navigation and use of the Website.
Technical cookies may be stored permanently on the device for a period of variable duration (permanent cookies) or they may be deleted upon closure of the browser or be of limited duration (session cookies).
- No Warranty
The Company will not be liable for any claims, losses, or damages of any kind whatsoever which may result from the access, disclosure, use or modification by any party not authorised or authorised by us, or the introduction of viruses, worms or other harmful elements into the system and their possible effects on your personal information.
- Limitation of Liability
In no event the Company and, its respective employees, officers, directors or insures be liable to you or to any other person for any costs, damages including any special, incidental, exemplary, indirect, or consequential damages, or liability of any nature. Arising or resulting from the collection, use, transfer, processing, or storage of personal information obtained by us and resulting from your access to and of the Website or collected through the Other Channels.
- Access to Personal Data
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in “Contact” section of the Website.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within the timeframe described above. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
- Governing Law and Jurisdiction
This Privacy Policy shall be governed by the relevant laws of the United Arab Emirates. We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details at the top of this page. If we cannot resolve a dispute and if you want to take court proceedings, the Courts of Dubai, United Arab Emirates will have exclusive jurisdiction to solve our dispute.
